An alert has two parts: a provider that says where to send it, and a rule that says when to fire.
1. Add a notification provider
- Open Notification Settings.
- Add a Slack, Email or Microsoft Teams provider.
- Use the test button to send a test message.
Email needs SMTP details first. Add them in the SMTP settings on the same page.
2. Create an alert rule
- Open Alerts and select + New Rule.
- Name the rule and choose a metric.
- Choose a scope.
- Set the condition, such as
> 90. - Set a severity and choose your notification channels.
- Select Create Rule.
| Metric | Scopes |
|---|---|
| CPU, memory and disk usage (%) | Local host, or any connected agent |
| Agents offline (count) | Whole fleet |
| Endpoint down | Any monitored endpoint |
| Endpoint latency (ms) | Any monitored endpoint |
To alert on a website going down, add it under Endpoint Monitoring, then create a rule for Endpoint Down == 1.
Stop repeat notifications
Set a repeat interval on the rule to limit how often it notifies you while it's still firing. Alert Dedup also groups related alerts.
Alert speed
Rules are checked every few seconds. The Alerts page shows your measured median time from a problem starting to the notification being sent.
Troubleshooting
No notification arrived
- Send a test from Notification Settings.
- Check that the rule is enabled and has a channel selected.
- For email, check the SMTP settings and your spam folder.
The alert fires too often
Raise the threshold, or set a repeat interval.