Plans are a flat yearly price for a set number of hosts and users. Prices are in US dollars. See pricing.
Plan limits
| Plan | Hosts | Users | Data kept |
|---|---|---|---|
| Free trial, 15 days | 10 | 5 | 30 days |
| Starter | 10 | 5 | 30 days |
| Growth | 50 | 20 | 90 days |
| Professional | 200 | Unlimited | 365 days |
The free trial includes every feature, with a daily limit on AI requests. Enterprise plans are available through sales.
What each plan adds
- Starter: infrastructure, containers, logs, APM, real user monitoring, alerts, on-call and status pages.
- Growth: adds cloud costs, FinOps, anomaly detection, IaC drift and incident management.
- Professional: adds AI assistant, auto-remediation, security and vulnerability scanning, compliance reports, SSO and private cloud.
When you reach a limit
- Hosts: a new host is refused. Hosts already connected keep working.
- Users: you can't add another user until you remove one or upgrade.
Pay or renew
- Open Plan and Billing. You need an admin role.
- Add your email if it's missing.
- Choose a plan.
- Pay on our payment provider's secure page.
Your plan changes as soon as we receive confirmation from the payment provider. Card details never reach our servers.
If online payment isn't available, contact sales to pay by invoice.
Renewing and changing plans
- Renewing the same plan early keeps the time you have left.
- Choosing a different plan starts a new term from that day, with no credit for unused time. Contact sales before you change plans mid-term.
When a plan ends
- Trial: access stops when the 15 days end.
- Paid plan: you have 7 days to renew before access stops.
Your data stays in place after a plan ends, and you can still open Plan and Billing to choose a plan.
Forgotten password
Select Forgot your password? on the login page. If you own the workspace, you can leave Company ID empty. Others should add an email under Plan and Billing beforehand, or ask an admin.